Learner support in and out of the classroom is our first priority.Our Mission: Enrich the lives of learners and maximise return on the sponsor’s investment.
PMADS Office Hours:
Monday to Friday: 8.00 am to 4:30 pmTraining and other services over weekends by arrangement.t: 086 11 PMADS (76237)t: +27 11 918 6791f: 086 684 1783 e:firstname.lastname@example.org
The entire PMADS Team is connected to the company's Facebook Messenger. You can message on just about anything, whoever is available will respond, no waiting.1. Learner Support2. Enquiries3. Issues related to bookings and attendance…..let’s chat.
Start a private conversation with management
Cape Town6 Hawkins Avenue (PG Building Glass - Upstairs) Epping Industria 1 , Cape TownGPS Coordinates: S 33 56.244 E18 31.885
Louis Trichardt118 Krogh Street, Louis Trichardt.GPS Coordinates: S23 02.166 E29 54.535
Boksburg Units 6 and 7, Oaklane office park, Grippen Road, BartlettGPS Coordinates: S26 10.017 E028 15.200
We schedule for 90 days in advance. Contact us for alternative dates or if you want to book a group.On Site Training for Groups or Public Courses for individuals.Bookings can be made by phone, e mail or on-line.Free Service to EmployersWe will track the expiry date for all Health and Safety, Fire Fighting, First Aid, Forklift and other certificates issued by PMADS, and notify you when it’s time to renew them. We store Certifcates and Course Reports in our cloud folders for exclusive access by clients who might need reprints. (If you are an existing client and do not have a link to your folder, contact us to get one).Facilitation Methods1.Our Facilitators are Subject Matter Experts and qualified as Facilitators, Assessors and Moderators. 2.We use outcomes based methodologies throughout our interactive contact sessions. 3.Formative assessments are designed to ensure the learner's progress, and summative assessments are conducted for accredited qualifications. 4.We appoint a Mentor for every group to guide each learner through their portfolio or any assignments to be completed.5.Wherever possible, a Workplace Application Project is included to ensure transfer of the learning. 6.We provide a variety of web based learner resources for programmes where an assignment or portfolio is required.7.All delegates receive a comprehensive Learner Manual with ample provision for notes and classroom activities which become a valuable reference long after the training.
Accreditation Documents issued by SETA’s and other institutions. Includes our BEE Rating Certificate.
SETA Accreditation Numbers
1.ETDP: 10122.TETA: 10-1243.Services: 2172
Accreditation by other bodies
1.DoL: CI 656 - Registered for First Aid Training, up to Level 32.DoT Approval Number:PrDP (D) 2011/82 - Registered as a Provider of “Dangerous Goods Training” inNATIS3.DoL Registration Number (Lift Trucks): 5134.BEE Certificate Number: BEE1281829 (DTI)5.Proudly South African Membership Number: C00445
Learner SupportOn Line Learner Resources and Mentors available for all assignments.
Portfolios and Assignments
We have a website dedicated to Learner Support and Frequently Asked Questions.Portfolio and assignment instructions are in the Introduction of the Learner Manual issued during the training.
We track assessments and certificates for portfolios received in the last 90 days. This is updated daily.If you are Competent, but have not being issued a certificate, we are awaiting endorsement by the SETA.NYC:We are waiting for something from you. Check your feedback.Pending:We are still busy with the assessment.Tracking Number:First three digits of your ID Number, first three letters of your surname and the last three digist of your cell phone number.
People Management Services1.Our analysis of the organisation prior to any intervention and hands-on implementation ensure our success in these interventions. 2.Involvement of key staff from within our client's organisation enables them to sustain and continue our intervention long after our involvement.3. Where this is the client's preference, we also enter into long-term partnerships to provide a continuing service to the organisation.1.Training and Equity Committees1.Staff Briefing2.Planning3.Implementation4.Reporting2.Employment Practices1.Employment Contracts2.Disciplinary Case Management3.CCMA Representation4.Restructuring and Retrenchments5.Performance Management6.Job Descriptions and Profiles7.Needs Analysis8.Counselling3.Climate Survey1.Design2.Implementation3.Report
Accreditation Services1.An experienced practitioner can be assigned to assist the company with the accreditation process. We will assist in this process from initial application to the final site visit and first verification. Accreditation2.Services include:3.All accreditation applications and administration4.Learning Materials Development and alignment for accreditation.5.Facilitator, Assessor and Moderator training and registrations.6.Quality Management System development and implementation.7.Learner Management System development.8.SETA Site visit coordination.
SDF ServicesWe can assist in conducting your skills development needs analysis and submit your workplace skills plans and reports. Depending on your needs, we can provide a system to track and report progress or manage this function for you. Our full function includes the appointment and registration of a suitably qualified SDF to represent your organisation and:1.Learnership Management2.Accreditation administration.3.All registrations.4.Compiling and submitting Workplace Skills Plans.5.Compiling and submitting Annual Training Reports.6.Training Needs Analysis.7.Individual training plans.8.Job Training Profiles (Per occupation).9.Source and evaluate providers.10.Source and evaluate training interventions.11.Training Information Management.
Learner Management SystemsETQA compliant LMS are designed to your specifications and around your business processes. We also design customised LMS for training providers which include facilities for:1.Scheduling 2.SETA, Client and Management Reports 3.Moderation Activities 4.Learner Records and CertificatesOur Learner Management Systems have been redesigned for Windows 10 and with a lot more function.
Skills Information Management System (For SDF’s)No recurring royalties or annual licence fees. Once off cost of R 2 950 +VAT.No maintenance costs. No costly software to run the system. Up to eight concurrent users on a Local Area Network.Records for up to 30 000 employees. Historical data always available - no need to delete anything.Comprehensive help file included. No technical expertise required to operate or install.Keep track of certificates expiring.Send SMS to staff by selected group. (SMS Software Required) Send mass e mails to providers and staff by selected group. Extended Exports with for BBBEE Reports.Get your company’s EE Profile, by Branch, Division, Department or the whole company.
SurveysWe conduct continuous satisfaction surveys with our clients. Please participate , it takes less than a minute.We invite feedback from all our course delegates and publish a summary of the last 1000 responses.
To be the Provider of choice within our scope of operation
To provide high quality, relevant and accredited training and training related services which enrich the lives of learners and maximise return on the sponsor’s investment.
1.We respect ourselves and everyone we deal with.2.We are honest and fair.3.We are disciplined and lead by example.4.We have fun, enjoy and grow.5.We are a team.
People Management and Development is committed to the principles of the National Qualifications Framework and will comply with all Skills Development Legislation, Accreditation Requirements and all other legislation governing the operation of a company in the Republic of South Africa.
PMADS is committed to providing high quality products, effective project management and outstanding customer service.PMADS operates a quality management system (QMS) to ensure that we deliver consistent high quality. Our QMS is approved by the ETQA’s with which we operate. Our programmes are designed to meet relevant ETQA requirements.
1.Learner satisfaction at 95% 2.Assessments comply with ETQA Requirements and in line with the principles of assessment.3.Learners have access to mentoring support.4.Assessment turnaround less than 7 days.5.Programmes aligned to the relevant Unit Standards.6.Legislative compliance.
Health, Safety and Security
PMADS recognises the importance of health, safety and security.The company's health and safety policy sets out our commitment and outlines our approach to effective health and safety management. Our processes and procedures are designed not simply to meet legal requirements but to effectively deliver a healthy, safe and secure working environment for our employees and everyone else who might be affected by our work.
We recognise the contribution our employees make to the success of what we do. We are committed to offering our employees fair terms and conditions, ensuring they have the skills and qualifications they need, and providing opportunities for training and development. PMADS is an equal opportunities employer and complies with the Employment Equity Act.
As a matter of policy we monitor and ensure our active compliance with the spirit of the law, ethical standards, and national norms. Our aim is to embrace responsibility for our actions as an organisation and encourage a positive impact through our activities on the environment, clients, employees, communities and all other members of the public sphere. Furthermore, we are focused on proactively promoting the public interest by encouraging community growth and development, and voluntarily eliminating practices that harm the public sphere, regardless of legality.We believe that every organisation, no matter how small, can make a valuable contribution to the society in which we operate. We do this through monitoring the impact of our operations on the society in which we operate and wherever possible, make meaningful financial and service contributions to worthy social causes.
Meet the TeamOur team has been carefully selected to fulfil the needs of our clients and strengthen the operations of our organisation. Our team are all qualified and registered as Assessors, Moderators and Skills Development Facilitators with a variety of SETA's in the sectors where we operate. Our strategy has been to attract and appoint a core team of permanent staff and to engage the services of Consultants and Contractors with a diversity of skills and experience to provide the best possible service and advice to our clients. Participative Leadership ensures the best possible strategic decisions and delivery of services to our clients. Our Vision, Mission and Values are very real to us and guide us in all our actions.Tom Ventouris - Chief Executive (Founder Member)Tom has about 35 years experience in HR and Training. He has worked in the Mining, Retail and Airline industries before starting PMADS in 2001. He is passionate about the development of people and has gone full circle from training through all HR functions and back to Training. Tom presents all our courses and develops our MIS and Web presence, when he is not managing the business. He is registered as an Assessor and Moderator. Tom presents all our courses and specialises in IR, SDF work and our management/Personal effectiveness courses.Cindy Pretorius - General Manager (Member)Cindy joined PMADS in 2006 as the Operations Manager and later took control as General Manager with about 20 years experience in training management, she manages all the training schedules, clients liaison and finances. Cindy is also responsible for the brand, materials development and accreditation of PMADS. In her spare time she enjoys good music and being Granny.Martin Kruger - Training ManagerMartin joined PMADS early in February 2013 with 14 years experience in a production environment and two years in training. Martin heads the Technical Training and presents almost all of our courses. He has a variety of H&S and Training Qualifications including SAMTRAC. He is passionate about development of people and enjoys travelling and SCUBA diving.Anell Schalkwyk - Branch Manager (Louis Trichardt)Anell took charge of the Louis Trichardt Branch after over 10 years experience in presenting PMADS and other courses. She has extensive experience in the training and other requirements for the accreditation of farming operations and Health and Safety.Steven Galante - Branch Manager (Cape Town)Steven joined PMADS to manage the Cape Town Operation on 1 April 2015. He worked in retail and customer service environment for about five years before moving into training. His passion is dealing with all sorts of people with goal is to someday be a life coach and help change people’s lives. In his spare time Steven looks for decorative things to do and loves art in all forms.Jadine Ventouris - Operations CoordinatorJadine manages the administration, internal finance, infrastructure and coordinates Associates' activities. Jadine is passionateabout the Marketing of PMADS, and monitors the quality of learner manuals, websites, Facebook and our Learner Management System. When she finds time out from raising Gabriel, and "Mommy and me clubs", she is into dancing, gym and home art.Waldo Meyer - ETD PractitionerWaldo joined PMADS in February 2014 with a background in installation of fire suppression and detection systems as well as 7 years experience in a plant environment. Waldo enjoys many hobbies in an attempt to diversify himself and experience all that life has to offer.Vacant - FacilitatorPatience Khabo - JanitressPatience has been looking after the rest of the team since September 2013. Nothing has been the same since then. Patience spends her spare time watching movies and shopping. She works to educate and raise her teenage daughter, Thandie. Patience lives in and for the moment.ContractorsWe have a team of Contract Facilitators who deliver our programmes. All our Contract Facilitators are qualified as Assessors and Facilitators. They are selected for their subject matter expertise and undergo training on outcomes based methodologies as well as extensive training on our programmes.
AssociatesWe extend our reach trough partnerships in the delvery of our courses. Contact us to discuss a partnership.
Partnerships with individuals or training institutions with whom we enter into an agreement to deliver our programmes to their clients within an approved area. We apply strict quality control measures and selection criteria.All Facilitators and Administrators are trained and approved by PMADS. All training materials and related documentation are provided by PMADS. Certifcates are issued by PMADS. Employer Associates An option for Employers to train their own staff through PMADS and contain their training costs. Particularly effective for compliance or recurring training. PMADS will train and approve the Facilitators and conduct all assesments and moderation. All training materials and related documentation are provided by PMADS. Certifcates are issued by PMADS.
Systems and Operation
We maintain separate websites with all systems, procedures and documentation. Approved Associates can contact us for a User Name and Password.
Click to install from your computer.You can also search for the app, “PMADS” in the Google Play Store
or scan the QR Code to install directly onto an Android device
VacancyWe have begun the selection process for a Facilitator Vacancy which we expect will become available in July. The successful candidate will, ideally:1.Be willing and able to travel nationally and across our borders into neighbouring states2.Have own reliable transport3.Have experience in a plant or industrial environment. This is not essential.4.Have some training experience. This is not essential.5.Be able to work independently and as part of a team.6.Have computer literacy.7.Be willing and able to work with an unpredictable and flexible training schedule.We offer:1.Negotiable remuneration and a share in the company’s profits.2.A pleasant team and participative environment.3.Growth and development through our accredited courses.Applications in any other form will not be considered.We will contact you for a full CV if we need it.
Download CentreThis Download Centre is provided for our Clients and Learners.We will also send a link to Specific Learner Resources to all course delegates who are required to compile Portfolios or Assignments.Please let us have any suggestions for documents to include here or if you experience any difficulty navigating and downloading.
LMS News and Announcements31 December 2015:New module available.Capture, print and distribute Course Outlines. Read more.31 December 2015: Module in Design Complete:Compile Feedback to Learners from within the LMS. Read more.
Confidentiality PolicyThe nature of our work gives us access to your personal data as well as sensitive or private documents used in your assignments. We apply the strict policies and practices to ensure that your:1.personal data and documents, 1.sample documents from your workplace which may be used in your portfolio2.records of progress and activities through our courses 3.and assessment records4.are kept confidential and disposed of in a responsible manner.2.We will not share your e mail address or any other contact details with anyone. 3.We will only discuss a learners progress or assessment with the learner and sponsor of the training. No discussion with any other third party will be entered into. Please don’t ask friends or family to contact us for your results or certificates.4.We may, on occasion, ask you to send us your request by e mail when calling to enquire about your record over the phone. Please bear with us, if it has been some time since your course, we may be asking for the e mail to verify your identity.5.Certificates will be sent to the sponsor of the training. In the case of training sponsored by employers, we will send certificates to the employer. Duplicates will not be issued directly to the learner without the employer’s consent.6.If you want us to confirm any achievements with potential employers, please let us know that you have authorised the potential employer to enquire about your qualifications. We often get calls from screening agencies seeking to verify our certificates. Our response will be limited to confirming the authenticity of the certificate. We do not discuss the learner’s performance through the training or assessment.
E Mail DisclaimerThis email and any files transmitted with it are confidential and intended solely for the use of the addressee. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. If you have received this email in error please notify the sender immediately and kindly destroy the original email. Please note that the views presented in this email may be the personal views of the author and do not necessarily represent the views or policies of People Management and Development Services, (PMADS). In addition, email transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. PMADS therefore does not accept liability for any errors, omissions in the contents of this message, damages arising from the correctness of the facts stated in this communication, unless specifically stated, or any others damages which arise as a result of this e mail transmission.Personal views contained in electronic communications are not necessarily endorsed by PMADS.
Terms and Conditions for Training Services1.Definitions1.“Company” shall mean People Management and Development Services cc.2.“Client” shall mean the organisation or individual entering into this agreement for training. 3.“Delegate” shall mean any individual accepted onto a course.4.“Course” shall mean any training service arranged or provided by People Management and Development Services cc.2.Bookings1.Bookings will only be accepted if:1.a valid purchase order is received from the Client or 2.the full price is received by the Company in advance or3.the Company confirms, in writing, acceptance of a booking made in any other form, such as verbal or electronic communication.2.Once a booking has been accepted in writing by the Company cancellation terms apply. 3.The Company reserves the right to refuse any booking without supplying a reason.3.Terms of payment1.Invoices are raised immediately on receipt of the booking by the company.2.Payment of invoices is due on presentation of the invoice unless alternative arrangements are made with the company. 4.Course Cancellation or alternatives1.Should the Company find it necessary to cancel or reschedule any course the Client will be offered an alternative course or a full refund of fees.2.The Company reserves the right to provide an alternative venue, presenter or trainer to those published.3.Delegates may be substituted without penalty provided written notice is received prior to commencement of the course.5.Cancellation fees and non-attendance1.Should a Client cancel a course, the Company reserves the right to charge a fee on the following basis:1.Seven or more calendar days from the commencement date of the course, 50% of the course fees.2.Six or less calendar days, from the commencement date of the course, 100% of the course fees. 3.Should any delegate not attend the course for any reason, the full fee will become payable by the client.6.Course Assignments1.Submission dates for courses which require delegates to complete and submit assignments will be set by the Company.2.The Company reserves the right to de-enrol, without notice or reimbursement of any kind, any delegate who fails to submit assignments on or before the scheduled date.7.Consequential loss1.The Company does not accept responsibility for any claims for consequential loss suffered by the delegate and/or Client following the cancellation or postponement of a course.2.The liability of the Company for the cancellation or postponement of any course shall be limited to a refund of the course fees.8.Copyright1.The Company reserves proprietary rights on all course notes and material provided for a Client or delegate and no part of any course notes or material may be reproduced or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, or stored in any retrieval system of any nature without the written permission of the Company.9.Acceptance of terms1.No variation can be made to these terms without written consent of an office of the Company.2.These terms of business are deemed to be accepted by the Client by virtue of a booking being made under the terms laid out in Clause 2 and its sub clauses, above.10.Warranties and liabilities1.The Company warrants that the course will be provided using reasonable skill and care, and as far as reasonably possible, in accordance with generally accepted industry standards and within the time-scales agreed.2.The Company makes no warranty of any kind with respect to the courses and hereby expressly excludes all other warranties, conditions, all other terms or guarantees, written or oral, express or implied, statutory or otherwise including without limitation, any implied warranties, conditions, all other terms or warranty of merchantability, satisfactory quality or fitness for a particular purpose of the course or course material.3.The Company shall have no liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any course material or instructions supplied by the Client which are incomplete, incorrect, illegible, out of sequence, or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the Client.4.Except as expressly provided in these Conditions, the Company shall not be liable to the Client or the delegate by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under express terms of the Contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of the Company, its servants or agents, or otherwise) which arise out of or in connection with the provision of the course (including any delay in providing or failure to provide the course) or their use by the Client and the entire liability of the Company under or in connection with the Contract shall not exceed the amount of the charges for the provision of the Course.5.The Company shall not be liable to the Client or be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform, any course, if the delay was due to any cause beyond the Company’s reasonable control.11.Applicable law1.These terms and conditions and all other expressed terms of the contract shall be governed and constructed in accordance with the laws of the Republic of South Africa.12.General1.These conditions constitute the entire agreement between the Company and the Client, supersede any previous agreement or understanding any may not be varied except in writing between the parties. All other conditions express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.2.The Company shall be entitled to assign or transfer the contract and/or any right hereunder at any time. The Client may not assign or transfer the Contract and/or any rights hereunder without the Company’s written consent and any attempt to do so without such consent shall be void.3.No failure or delay by either party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either party of any breach of the Contract by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.4.If any provision of these conditions is held by any court or other competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected.5.Any dispute arising under or in connection with these conditions or the provision of the Course which cannot be settled amicably will in the first place be referred to a senior management representative chosen by each party. If there is still failure to settle the dispute, the dispute shall be referred to arbitration by a single arbitrator appointed by agreement. The decision of that arbitrator shall be final and binding on both parties.6.This Contract is made solely for the benefit of the Company and the Client and their respective successor and permitted assigns.7.No other person shall acquire or have any right under or by virtue of this Contract, whether pursuant to any law or otherwise.
This website is provided “as is” without any representations or warranties, express or implied. People Management and Development Services cc makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, People Management and Development Services cc does not warrant that this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading. Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any matter you should arrange a formal consultation with us.
Limitations of liability
People Management and Development Services cc will not be liable to you (whether under the law of contract, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: to the extent that the website is provided free-of-charge, for any direct loss; or any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if People Management and Development Services cc has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit People Management and Development Services cc liability in respect of any: death or personal injury caused by People Management and Development Services' negligence; fraud or fraudulent misrepresentation on the part of People Management and Development Services cc or matter which it would be illegal or unlawful for People Management and Development Services cc to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, People Management and Development Services cc has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against People Management and Development Services cc officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing paragraph, youagree that the limitations of warranties and liability set out in this website disclaimer will protect People Management and Development Services cc officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as People Management and Development Services cc.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.