People Management and Development Services
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Course Title: Coach Development Programme


Course Code: CDP

 

Unit Standard ID: 117877
Unit Standard Title: Perform one-to-one training on the job
NQF Level: 3
Credits: 4
Duration: 2 Days

About the Programme

This unit standard will provide recognition for individuals who perform or intend to perform one-to-one training on the job. Formal recognition will enhance their employability and also provide a means to identify competent trainers or coaches.

People credited with this unit standard are able to:

  1. Prepare for one-to-one training on the job.
  2. Conduct training sessions.
  3. Monitor and report on learner progress.
  4. Review training.

Content

Module 1:  Explore the role of the workplace Coach   
  1. What is coaching
  2. Responsibilities
  3. Workplace Coaching Skills
  4. Effective Communication Skills
  5. What is Communication
  6. Barriers to Effective Communication
  7. Managing Barriers
  8. Listening Techniques
  9. Questioning Techniques
  10. Open and Closed Questions
  11. Giving Feedback  
Module 2:  Apply the coaching model to enhance workplace coaching techniques  
  1. How to Coach
  2. Coaching Model
  3. Handling Unforeseen Circumstances  
Module 3:  Apply the on job training model to enhance on job training techniques  
  1. Planning and Preparing to Train
  2. On Job Training Model
  3. Coaching in the Workplace and Providing On-Job Training
  4. On-job training feedback  
Module 4:  Assessment and Review
  1. Your role as Coach in assessing and reviewing
  2. Principles for gathering evidence
  3. On job Assessment methods
  4. Review coaching and training
  5. Corrective Action